Air Asia Ticket Change and Refund Rules

You are sure to come across some instances in life when you will need to change your travel plans. From a sudden travel plan for a change in a pre-planned trip, it can be anything. So, do not be surprised if you need some last-minute flight deals to India or even cancel your earlier booked airline flight deals. If you are traveling with AirAsia, you can easily adjust to these changes for your Canada to India air tickets by checking the Refund Rules.

Here are some things that you must know about AirAsia’s ticket change and refund rules.

1. Booking Changes

If you want to change your ticket, you will have to visit the “My Bookings” feature.

You can find it on AirAsia’s official website. Alternatively, you can use the AirAsia Mobile App.

Also, you need to have the Travel Itinerary ready before you start this process.

Further, when you make any amendments to your confirmed online air ticket booking, the airline will charge you a change fee.

However, in the case of promo fares, these changes are not allowed. If you make a new purchase, you need to pay for that too.

2. Types of Changes

AirAsia allows only specific changes on your Canada to India bookings. These include:

• Guest details (Gender status only)
• Flight date and time
• Contact details
• Pre-booking or change in-flight meals
• Pre-booking or increase checked the baggage allowance
• Change seat selection or Pick-A-Seat
• Upgrade class (only valid to flights beginning with D7)

Thus, you can quickly get these changes made on your AirAsia airline flight tickets.

3. Fees

You need to keep the following things in mind about charges before making a change to your ticket.

• Your travel period affects the price. However, the cost cannot be more than AirAsia’s website mentions it.
• Further, the airline displays all fees for one-way and direct flights only.
• Only these sports equipment are allowed as a part of the baggage allowance – Golf, Bicycle, Surfboard, Skis/Snowboard, and Diving and Cricket gear.
• AirAsia charges some fees for each stop of your trip. (Per Sector)
• Also, they charge a fee once throughout your entire journey. (Per Journey)

Thus, these rules will determine the charges on your Canada to India flight ticket change.

4. Conditions

Once you get a booking number on your online flight ticket, you need to remember a few things.

You cannot make any changes 48 hours before your scheduled flight’s departure time.

Further, outside of this period, AirAsia follows the following conditions for ticket change:

• In case a lower fare is available, the airline will not refund the difference in fares.
• Alternatively, if it is high, you need to pay the difference before the change or cancellation.
• Further, you need to wait for confirmation of the change. It is when you get a new booking number or itinerary.
• Lastly, you cannot change your route.

Besides, if your ticket to Canada is with a flight with – I5 number, you can change up to 4 hours before your flight’s departure time. However, the same conditions apply to this.

5. “Chat with AVA” Feature

If you want to file a refund, you will have to use AirAsia’s this feature.

This is a chat feature which is very helpful for all your refund, cancellation, and other queries.

Further, it can even help you make your request. Also, you can check your refund status from here as well.

How to Request a Refund?

You need to follow the following steps for requesting a refund on your Canada to India air tickets:

• Click on “chat with AVA.”
• Then, go to AVA’s “Main Menu.”
• Further, you need to select “Refund”.
• After this, you need to choose the “New Refund Request” option.
• Also, you need to know the “Refund Type.”

Following these steps, you can quickly fill up your refund request.

• Types of Refunds

Further, you can request the following kind of refund.

• Airport Tax
• Double Payment
• Duplicated Booking
• Flight Cancellation
• Flight Reschedule
• Medical Cases
• Deceased

Unanticipated changes in travel plans are unavoidable.

Therefore, always remember all the ticket change and refund rules before finding travel airline tickets from Canada to India with AirAsia.